Terms & Conditions — Refflow

Terms & Conditions

TERMS AND CONDITIONS

Last updated August 18, 2025

AGREEMENT TO OUR LEGAL TERMS — We are Refflow Enterprises ('Company', 'we', 'us', or 'our'). We operate the website https://www.refflow.com (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services'). You can contact us by email at support@refflow.com or by mail to 123, Business Street, Chennai, Tamil Nadu, India - 600001.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Refflow Enterprises, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our Rights

We own or license all intellectual property in our Services, including source code, software, designs, text, images, audio, video, and trademarks (the "Content" and "Marks"). These are protected by copyright, trademark, and other laws worldwide. Content and Marks are provided "AS IS" for your personal, non-commercial, or internal business use only.

Your Use

We grant you a limited, revocable, non-transferable licence to access and use the Services, and to download/print Content you are allowed to access for personal or internal business use. You may not copy, reproduce, display, distribute, sell, or exploit our Content or Marks without prior written consent. All rights not granted remain with us.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@refflow.com.

Submissions

Any ideas, feedback, or content you submit ("Submissions") become our property, and we may use them freely without compensation. You must ensure your Submissions are lawful, original, and do not infringe on others' rights. You are fully responsible for your Submissions and any damages caused by them.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that you have the legal capacity to agree to these Terms and will comply with them. You confirm that you are not a minor under the laws of your jurisdiction, will not access the Services through automated or non-human means such as bots or scripts, and will not use the Services for any unlawful or unauthorized purpose. You also agree that your use of the Services will comply with all applicable laws and regulations. If you provide information that is false, inaccurate, outdated, or incomplete, we may suspend or terminate your account and refuse your current or future use of the Services.

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to perform any of the prohibited activities listed in this section.

Prohibited Activities Include:
  • Systematically retrieve data or other content from the Services to create or compile a database without our written permission.
  • Trick, defraud, or mislead us or other users.
  • Circumvent or interfere with security-related features of the Services.
  • Disparage, tarnish, or otherwise harm us and/or the Services.
  • Use information from the Services to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.

5. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to monitor the Services, take legal action for violations, restrict or disable content, remove excessive files, and otherwise manage the Services to protect our rights and enable proper functioning.

6. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://www.refflow.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in India. If you access the Services from any other region with laws governing personal data that differ from applicable laws in India, then through your continued use of the Services, you consent to the transfer and processing of your data in India.

7. MODIFICATIONS AND INTERRUPTIONS

We may change, modify, or remove contents of the Services at any time without notice and will not be liable for modifications, price changes, suspensions, or discontinuances. Availability is not guaranteed; downtime may occur due to maintenance or issues. We are not liable for loss or damage due to downtime. Nothing obligates us to provide corrections, updates, or releases.

8. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of Republic of India. Refflow Enterprises and yourself irrevocably consent that the courts of Courts at Chennai, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

9. CORRECTIONS

Information on the Services may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct errors and update information at any time without prior notice.

10. DISCLAIMER

The services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the accuracy or completeness of content or that the services will be uninterrupted or error-free, or free of harmful components.

11. LIMITATIONS OF LIABILITY

In no event will we or our directors, employees, or agents be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, or loss of data, arising from your use of the services, even if advised of the possibility. Some jurisdictions do not allow certain limitations; your rights may vary.

12. USER DATA

We will maintain certain data transmitted to the Services for performance management and logs of your use. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to your activities. We shall not be liable for any loss or corruption of such data.

13. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

14. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and us. Our failure to enforce any right or provision will not be a waiver. These Terms operate to the fullest extent permissible by law. We may assign our rights and obligations at any time. We are not responsible for delays or failures caused by events beyond our reasonable control. If any provision is unlawful or unenforceable, that portion is severable and does not affect the validity of remaining provisions. No joint venture, partnership, employment, or agency relationship is created by these Terms. These Terms shall not be construed against us by virtue of having drafted them. You waive any defences based on the electronic form of these Terms and the lack of signing by the parties.