Privacy Policy

Last updated: August 18, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account: A unique account created for You to access our Service.
Affiliate: Entity that controls/is controlled/under common control with a party.
Company: Refers to Refflow (referred to as "We", "Us" or "Our").
Cookies: Small files stored on Your device by a website.
Country: Tamil Nadu, India.
Device: Any device such as computer, cellphone, or tablet.
Personal Data: Information that relates to an identifiable individual.
Service: Refers to the Website.
Service Provider: Any person/company who processes data on behalf of Us.
Usage Data: Data collected automatically (e.g. duration of page visit).
Website: Refflow accessible at www.refflow.com
You: The individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask You to provide personally identifiable information including:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically and may include IP address, browser type, version, visited pages, time/date of visit, time spent, device identifiers, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity on Our Service. They may include:

  • Session Cookies: Essential for website functionality.
  • Persistent Cookies: Remember preferences like login or language.
  • Web Beacons: Used to count visitors and track email effectiveness.

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

  • To provide and maintain our Service
  • To manage Your Account
  • For the performance of a contract
  • To contact You (email, phone, SMS, notifications)
  • To provide news, offers and promotions
  • To manage Your requests
  • For business transfers
  • For analytics and improvement of services

Retention of Your Data

We retain Personal Data only as long as necessary to comply with laws, resolve disputes, enforce agreements, and improve services.

Transfer of Your Data

Your data may be transferred outside Your jurisdiction. We ensure appropriate safeguards for secure processing.

Delete Your Personal Data

You can request deletion of Your data. However, some data may be retained where required by law.

Disclosure of Data

  • Business Transactions: Data may be transferred during mergers/acquisitions.
  • Law Enforcement: Required disclosures may occur by law.
  • Legal Requirements: To protect rights, property, and public safety.

Security of Data

We use industry-standard measures to protect Your data, but no method of transmission is 100% secure.

Children's Privacy

We do not knowingly collect data from children under 13. If aware, we will delete such data immediately.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their policies.

Changes to this Policy

We may update this Privacy Policy periodically. Please review it regularly for changes.

Contact Us

If you have any questions, contact us: